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11:00
  1. Bring them back for more: How to generate loyalty and repeat business
    Seminar Theatre
    Speakers
    Chloe Dodd
    Chloe Dodd - Co-Founder & MD, The Opportunity Company
    Brad Nobbs
    Brad Nobbs, CEO - Booked It
    Robbie Symonette
    Robbie Symonette - Morepax
    Jordan McDonald
    Jordan McDonald, Head of Operations - Golf Fang
12:00
  1. Evolving customer trends in the comp soc sector
    Seminar Theatre
    Speakers
    Jo Lynch
    Jo Lynch, Account Director - KAM
13:00
  1. Industry Leaders: Tackling Post-Budget Challenges in 2027
    Seminar Theatre
    Speakers
    Jade Craig
    Jade Craig, CEO - Gamechangers Organisation
    Robert Gibb
    Robert Gibb, Executive Director - Bacta
    Steve Alton
    Steve Alton, CEO - BII
    Emma McClarkin OBE
    Emma McClarkin OBE, CEO - BBPA
    Allen Simpson
    Allen Simpson, CEO - UKHospitality
    Mike Kill
    Mike Kill, CEO - NTIA
14:00
  1. The rise/advantages of a sportsbook
    Seminar Theatre
    Speakers
    Simon Thomas
    Simon Thomas, CEO - Hippodrome Casino
14:50
  1. Working with Licensing Authorities
    Seminar Theatre
    Speakers
    David Lucas
    David Lucas, Vice-Chair, Institute of Licensing
16:00
  1. Growth
    Seminar Theatre
    Speakers
    Ben Warren
    Ben Warren, Commercial Director - Professionals at Play
16:30
  1. The Showmens Guild
    Seminar Theatre
11:00
  1. Pubs Panel: Diversifying your offer
    Seminar Theatre
    Speakers
    Molly Davis
    Molly Davis, Head of Communications, BII (chair)
    Dawn Clarke
    Dawn Clarke, Head of Electronic Leisure - Mitchells & Butlers
    Robert Luckwell
    Robert Luckwell, National Gaming Manager - Punch Pubs & Co
    Nathan Wall
    Nathan Wall, Managing Director - Proper Pubs
12:00
  1. Illegal Gaming in Europe
    Seminar Theatre
    Speakers
    Jason Frost
    Jason Frost, President - EUROMAT
13:00
  1. When the going gets tough: Building sales in challenging markets
    Seminar Theatre
    Speakers
    Rosie Marsh
    Rosie Marsh - London Hospitality Girl
    Neil Westwater
    Neil Westwater, CEO - Polaris Elelments
    Eve Szlendak
    Eve Szlendak, Head of Sales - State of Play Hospitality
    Jon Calabrese
    Jon Calabrese, Operations Director - Clays
14:00
  1. The Future of Gaming Technology
    Seminar Theatre
    Speakers
    Matt Barnwell
    Matt Barnwell, Director, IH Solutions
    Jonny Powell
    Jonny Powell, CEO/Founder - 501
    Steve Ware
    Steve Ware, Founder, SingPods
    Justin Burke
    Justin Burke, General Manager - SEGA Amusement International
    Sharon Dicksinson
    Sharon Dicksinson
    Liam Barrett
    Liam Barrett, Sales Manager - SAM Leisure
15:00
  1. Interview
    Seminar Theatre
    Speakers
    Josh Ford Gameshow Live
    Josh Ford Gameshow Live
    Tristan Hoffman Gameshow Live
    Tristan Hoffman Gameshow Live
16:00
  1. Immersive Attractions: The World of Phantom Peak
    Seminar Theatre
    Speakers
    Nick Moran
    Nick Moran, Founder - Phantom Peak
11:00
  1. Beyond the Scorecard: How Technology Is Reinventing Mini-Golf
    Speakers
    Stuart Edgington
    Stuart Edgington, Global Director of Business Development - Holovis